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Quilt Sleep App

Privacy Policy

Last Updated: January 19, 2025

This Privacy Policy ("Policy") describes how Quilt mobile application (the "App" or "Service") collects, uses, and protects your personal data. The App is operated by Anton Timofeev as an individual developer. By using the App, you agree to the collection and use of information in accordance with this Policy.

For any questions or concerns regarding this Policy, please contact:
[email protected]


1. INFORMATION COLLECTION

1.1 Personal Data

The App may collect certain personally identifiable information ("Personal Data"), which can include but is not limited to:

  • Name or nickname
  • Email address
  • Optional profile avatar
  • Sleep-related details (e.g., bedtimes, sleep duration, quality of sleep, issues with falling or staying asleep, notes recorded in a sleep diary)

Users can use the App without creating an account; in that case, a technical user record (e.g., in Firebase) may be created but will not contain name or email address.

1.2 Usage Data

The App and its service providers may automatically collect certain technical information ("Usage Data"), such as:

  • IP address
  • Device model, operating system details, unique device IDs
  • Crash reports and error diagnostics
  • Analytics data about which screens users visit and for how long

No HealthKit or Google Health Connect Data: The App does not collect information directly from Apple HealthKit or Google Health Connect.


2. USE OF INFORMATION

The App processes user data for the following purposes:

  • To Provide and Maintain the Service
    Deliver features like personalized sleep courses, CBT-I techniques, meditations, and other in-app resources.
  • To Communicate with Users
    Send emails or push notifications about promotions, new features, updates, or other information relevant to the App.
  • Analytics and Improvement
    Understand user behavior through analytics (e.g., Firebase, Google Analytics, AppsFlyer) to fix bugs and enhance the App's performance and user experience.
  • Advertising and Marketing
    Work with advertising partners (e.g., Google Ads, Facebook Ads) to deliver relevant ads, where permissible by device settings and local laws.
  • Payment Processing
    • Provide subscription plans (monthly or annual) via platforms like Apple In-App Purchases and Google Play Billing.
    • Subscriptions can be canceled at any time through Apple App Store or Google Play Store account settings. The cancellation will take effect at the end of the current billing period.
    • The App does not directly store or handle payment details; they are processed by payment processors.

The App will not use personal information for any purposes other than those described above without first obtaining user consent, unless required or permitted by law.


3. LEGAL BASES FOR PROCESSING

The App processes personal data under one or more of the following legal bases (as applicable):

  • Consent: Users give consent by installing and using the App and accepting this Policy.
  • Contractual Necessity: Some data processing is essential for providing the Service (e.g., managing subscriptions).
  • Legitimate Interests: For instance, improving the App, troubleshooting errors, and responding to user inquiries.
  • Legal Obligations: If required to comply with legal requirements or respond to lawful requests.

4. DISCLOSURE OF INFORMATION

The App shares user data only for the purposes outlined in this Policy, with:

  • Analytics and Infrastructure Services:
    • Firebase (analytics, crash reports, user authentication)
    • Google Analytics / AppsFlyer (usage tracking, marketing analytics)
  • Subscription and Payment Services:
    • RevenueCat (manages in-app subscriptions)
    • Apple In-App Purchases / Google Play Billing (payment processing)

These third-party services help analyze app usage, host or process data, and manage billing. Payment information is processed by the payment platforms directly (e.g., Apple or Google).

Information may also be disclosed if required by law (e.g., to comply with a subpoena or similar legal request).


5. INTERNATIONAL DATA TRANSFERS

The App is operated from Serbia, but the services used (e.g., Firebase, Google Analytics, RevenueCat) may store and process data in the EU, the United States, and other countries. If users reside in the EU or another region with laws governing data collection and use, their data may be transferred to jurisdictions that may not have equivalent data protection laws.

For transfers of personal data from the EU, the App relies on Standard Contractual Clauses approved by the European Commission to ensure adequate protection of personal data. By using the App, users consent to such transfers as necessary for the provision of the Service.


6. USER RIGHTS AND HOW TO EXERCISE THEM

The App respects user rights regarding personal information. Depending on applicable laws (including the EU General Data Protection Regulation "GDPR"), users may have the right to:

  • Access: Request a copy of their personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Deletion: Delete their account and associated data (using the "Delete Account" option or by contact)
  • Export (Data Portability): Request an export of personal data by contacting [email protected]
  • Withdraw Consent: Revoke consent for data processing, where consent is the legal basis
  • Complaint: EU residents have the right to lodge a complaint with their local data protection authority

Additional rights under GDPR include:

  • Restriction of Processing: Users may request restriction of processing of personal data in certain circumstances (for example, if accuracy of the data is contested)
  • Objection to Automated Decision-Making: Users have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. While the App may use automated processing to analyze data and provide personalized recommendations, these processes do not make legally binding decisions

Requests will receive a response within 30 days.

Data Controller:
The data controller for personal information is Anton Timofeev, who can be contacted at [email protected].


7. DATA RETENTION

The App stores personal data as long as user accounts remain active. Once an account is deleted, associated data will be removed from service provider servers generally within 30 days. Anonymized or aggregated data may be retained for analytical purposes, but it will no longer be linked to any individual user.


8. BUSINESS AND OWNERSHIP CHANGES

If ownership of the App changes as a result of a merger, acquisition, or sale of assets, user personal information may be transferred as part of that transaction. In such an event, users will be notified via email and/or a prominent notice in the App at least 30 days before the transfer. The notice will include information about user choices regarding personal information. Continued use of the App after the transfer indicates agreement to be bound by the Privacy Policy of the new owner.


9. CHILDREN'S PRIVACY

The App is not intended for use by anyone under the age of 16. The App does not knowingly collect or solicit personal data from children under 16. If it becomes known that a user under 16 has provided Personal Data, steps will be taken to remove that data promptly. Please contact us if you suspect this has happened.


10. LINKS TO OTHER WEBSITES AND SERVICES

The App may contain links to third-party websites or services not under the App's control. The App has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. User interaction with such websites and services is subject to their own privacy policies and terms. Users are strongly advised to read the privacy policy of every website visited or service used.


11. COOKIES AND SIMILAR TECHNOLOGIES

The App's service providers (e.g., Firebase, AppsFlyer) may use cookies or similar tracking technologies to collect usage statistics and facilitate certain App functions.

Website Cookies: The App's website may use cookies and similar technologies to collect information about browsing activities. These technologies help analyze website traffic, customize content, and provide a better browsing experience. Cookie settings can be controlled through web browser preferences.

To limit tracking in the App, users can adjust device privacy settings or, on iOS, turn off IDFA-based ad personalization.


12. CHANGES TO THIS POLICY

This Policy may be updated from time to time to reflect changes in legal requirements or App functionality. The "Last Updated" date at the top indicates the most recent revisions. In case of significant changes, notification may be provided through an in-app message or via email, if available.


13. CONTACT INFORMATION

For questions, feedback, or concerns about this Privacy Policy, please contact:

Email: [email protected]

Thank you for using Quilt. The App is committed to respecting and protecting user privacy.

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